Supporter Care & Events Coordinator

Supporter Care & Events Coordinator (from 0.6 FTE) Melbourne/Sydney/Adelaide

• Are you passionate about making a real difference in the world?
• Are you skilled at building strong relationships, providing outstanding donor care and coordinating events?
• Do you thrive in dynamic team environments where innovation and creativity are encouraged?

If so, Global Mission Partners has an exciting opportunity for you!

About Us:

At Global Mission Partners, we’re not just another non-profit organisation. We’re a community of change-makers, dedicated to inspiring and resourcing locally-led Christian development and mission partnerships both in Australia and overseas. Our work is driven by a deep commitment to making a positive impact in the lives of others.

The Role:

As the first point of contact for GMP supporters, you will play a crucial role in fostering relationships that inspire generosity and long-term engagement. Your ability to coordinate impactful events and deliver excellent supporter care will be key to helping supporters connect deeply with GMP’s mission and program partners worldwide.

Key Responsibilities:

1. General Supporter Care

• Deliver outstanding customer care by responding to supporter inquiries with professionalism and warmth.
• Ensure supporter records are accurate and up-to-date in Salesforce.
• Promptly express gratitude to supporters and assist with receipting as needed.

2. Supporter Engagement & Journey

• Build and nurture relationships with new and existing supporters to inspire ongoing support.
• Engage with supporters via outbound calls as part of fundraising appeals.
• Support fundraising efforts and manage supporter surveys to ensure insights shape future engagement.

3. Event Coordination

• Coordinate inspiring supporter events (online and in-person) and discovery trips in Australia and overseas.
• Provide logistical support for church events, fostering strong community connections.

Qualifications:

• 5+ years of experience in customer service or supporter care.
• Proven track record in event management (5+ years).
• Familiarity with Salesforce CRM and receipting experience (desirable).
• Experience in fundraising or the charity sector (desirable).
• Exceptional attention to detail, organisational skills, and a process-driven approach.
• A strong team player who can meet deadlines and thrive in a dynamic environment.
• Excellent written, verbal, and interpersonal communication skills.
• A commitment to working in alignment with GMP’s Christian mission, vision, and values.

Why Join Us?

At Global Mission Partners, you’ll be part of a vibrant team where your ideas are not just welcomed—they’re celebrated. You’ll have the opportunity to work on projects that truly matter, collaborating with like-minded individuals who are as passionate about making a difference as you are.

What We Offer

• The opportunity to make a tangible impact on global communities.
• A supportive and collaborative team environment.
• The flexibility to work part-time and balance your commitments.

Ready to Make an Impact?

If you’re ready to roll up your sleeves and join a team that’s changing lives, we want to hear from you! Please click on the following link to upload your resume, a cover letter and a response to the key selection criteria outlined in the job description

https://jobs.swagapp.com/jobs/872a5b4b-8885-4630-ad0d-07a450724835

Application Deadline: January 30, 2025

Don’t miss out on this opportunity to be part of something truly special. Apply now and let’s make a difference together!