Donor Relations Officer 

Applications close Friday 14 February 2025 | Download the position description

Anglican Aid is the overseas aid, development and ministry support agency of Sydney Anglicans in partnership with the global church. 

We are seeking a Donor Relations Officer to help us provide outstanding care for Anglican Aid’s donors and supporters. 

  • Sydney CBD location 

  • 3 days per week 

  • Not-for-profit salary packaging benefits available 

Reporting to the Senior Manager, Communications & Donor Relations, you will be responsible for responding to enquiries from supporters, and completing administrative tasks proactively and with a high level of detail. 

 

We are looking for a team member who can:

  • Process and receipt donations 

  • Follow up failed transactions 

  • Assist with preparation of monthly reconciliations 

  • Manage enquiries – Respond to enquiries via phone, email, and post, in a warm, considerate and timely manner; regularly check and answer emails; monitor missed calls and return calls promptly; monitor and process enquires via post; complaint management. 

  • Maintain Anglican Aid’s database of supporters  

 

The successful candidate will have previous experience with administration in a customer facing role, possess fantastic interpersonal skills, with a warm and professional phone manner. 

High computer literacy is essential, including proficiency in Microsoft Excel, and high competency with databases (Salesforce preferred). You will have a high attention to detail, love spreadsheets and data, and good time management skills. 

We are looking for an energetic team member who is able to promote the mission and values of Anglican Aid. 

 

Download the position description

Only applications from Australian citizens or permanent residents will be considered. 

If you are ready to provide outstanding care to Anglican Aid’s supporters, please send your cover letter and resume to jobs@anglicanaid.org.au