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Important disclaimer: CMA does not represent the organisations who place these listings, we do not guarantee that they are licensed or authorised to offer the positions, and we encourage readers to make their own inquiries to satisfy themselves that all is in order.

Launceston City Mission

Full-time Operations Manager Retail

Listing 2624 Summary   Contact
Location: Youngtown TAS
Status: Full time
Date: Respond by 29 Nov
Name: Manager People & Culture
Phone: 03 6335 3000

Launceston City Mission is seeking a highly motivated and proactive Retail Operations Manager with extensive experience in managing multiple retail locations. The role is based at our Youngtown site, with responsibility over all Mission Shops across the North and North-West of Tasmania. They will be responsible for a large team of paid and volunteer staff in 14 locations. The successful candidate will possess strong leadership; steering from the front and working alongside workers to achieve the goals of the organisation. They will also possess excellent communication skills, strategic insight, and the capacity to work in a fast-paced and diverse environment with enthusiasm.

Selection Criteria:

A. Essential Qualifications/Experience:

  • Minimum 5 years' experience in a similar management position
  • Extensive experience in Retail Management.
  • Experience in purchasing.
  • Experience with POS.
  • Ability to oversee and implement legislation pertaining to Retail Operations and Work Health and Safety requirements
  • Ability to manage a diverse team including paid and unpaid workers
  • Ability to manage staff and operations over multiple locations
  • Demonstrated innovative strategic thinking and planning.
  • Strong relationship building, communication and analytical skills.
  • Skills in management reporting and budgeting.
  • Ability to multi-task, plan and manage a team to effectively achieve tight deadlines.
  • Highly Proficient with MS Office.
  • National Police Check is required for all roles at LCM

B. Desirable Qualifications/Experience:

  • Experience or demonstrated capacity to work in an organisation adopting a Christian ethos.
  • Experience in developing and achieving assigned tasks within an organisational strategic planning framework.

The position is required to manage and expand the Retail Network of the Launceston City Mission throughout North and the North-West Tasmania and ensure the delivery of quality retail goods and services.

The position requires the employee to develop positive working relationships with peers, management, the general public, stakeholders and other functional areas within the organisation.

Primarily the Operations Manager Retail will be responsible for: management of retail staff and multiple retail premises, development of new retail opportunities, providing leadership to workers (paid and volunteer), oversight of staff training, facilitation of quality customer service, overseeing merchandising, sourcing and ordering stock, developing wholesale supply opportunities and oversight of multiple premises.

This is a full-time position (38 hours per week) and salary will be negotiated based on experience and capability. As a Public Benevolent Institution, LCM employees are eligible to Salary Packag through our approved provider.

If you have a passion to work as part of a friendly team in a caring, compassionate environment, knowing that our success will be directed towards community services, individuals at risk of homelessness and those struggling with dependency related problems, we encourage you to apply.

Please send your written application addressing the selection criteria and your ability to effectively perform the primary tasks above to the Manager People and Culture, Launceston City Mission, PO Box 168, Launceston, or upload it to the SEEK website.

Please send your resume and written application addressing the selection criteria and your ability to effectively perform the primary tasks above to the Manager People & Culture, Launceston City Mission, PO Box 168, Launceston, or upload it to the SEEK website.

A full job description is available by phoning 6335 3000 during office hours or by emailing or via our website -

Applications close on Monday 29th November 2021 at 9am.


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