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CMA Connect

The Christian leaders' marketplace for jobs, boards and more. About CMA Connect
Important disclaimer: CMA does not represent the organisations who place these listings, we do not guarantee that they are licensed or authorised to offer the positions, and we encourage readers to make their own inquiries to satisfy themselves that all is in order.

Baptist Financial Services

Client Services Officer

Listing 2566 Summary   Contact
Location: Macquarie Park NSW
Status: Full time
Date: Respond by 25 Oct
Name: Lynette

An opportunity has opened for experienced customer service professionals to join our Client Services Team on a full-time basis. You will respond to client enquiries, process client transactions, and project a professional company image through highly responsive client communications.

BFS is a leading Christian Financial Services Provider, seeking to resource Baptist and other Christian ministries.


We've been supporting Christian ministry for over 35 years, including over 350 churches, Christian schools and other ministries by pooling funds from our savings and investment accounts to provide loans, grants and other assistance to support their work and activities. We’re different because we understand the challenges that churches and ministries face, and work to overcome them.


  • Professional communication skills, both verbal and written
  • Experience in complex customer service or call centre work
  • Experience in financial services is an advantage
  • Strong numeracy skills and attention to detail
  • Knowledge of and experience in financial services systems such as Ultradata, FileOptics, as well as Microsoft Office Suite (Word, Excel, Outlook)
  • A personal Christian commitment, demonstrated by your participation in a local church and Christian ministry.

As part of the BFS team, this role works together with senior managers and other BFS staff to:

  • Generate and facilitate awareness of BFS's services and capabilities
  • Contribute to the development of BFS’s strategies, service and support processes
  • As for all roles within BFS, this position is also responsible to ensure compliance with all personal, professional and organisational obligations as detailed in BFS's Policies and Procedures.

Please contact for a Full Position Description.


Apply via email to, including a cover letter explaining how you are a good fit for BFS and this role, and your resume.

Applications will be accepted until Monday 25 October 2021.

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