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The Christian leaders' marketplace for jobs, boards and more. About CMA Connect
Important disclaimer: CMA does not represent the organisations who place these listings, we do not guarantee that they are licensed or authorised to offer the positions, and we encourage readers to make their own inquiries to satisfy themselves that all is in order.
 
 

Alpha Australia

SALESFORCE ADMINISTRATOR

Listing 2556 Summary   Contact
Location: Negotiable Negotiable
Status: Negotiable
Date:  
 
Name: Candace Alphine
Email: hr@alpha.org.au
Phone:
Website: http://www.alpha.org.au

KEY JOB RESPONSIBILITIES AND OUTCOMES

  • Organisational Accountabilities
  • Operate as a member of the team and contribute to a positive workplace culture across the organisation.
  • Collaborate with key internal and external stakeholders in support of Alpha Australia's Mission and Vision and comply with Commonwealth and State Legislation.

Salesforce

Salesforce Administrator experience strongly desired, including:

  • Overseeing flows of work through Salesforce, enabling the team to make the most effective use of Salesforce
  • Support the team to use complex reports and dashboards, through training and creation
  • Improvements to data quality processes and oversight of data quality
  • Permissions management
  • Overseeing sharing rules, data visibility and role hierarchies
  • Improvements to page layouts
  • Management of packages
  • Interaction with international Alpha salesforce team
  • Duplicate and Matching rules management
  • User accounts and profile management
  • Managing objects and formula fields
  • Process automation through Flows, Process Builder or Workflow Rules

Process management

  • Where appropriate, create and update standard operating procedures
  • Manage pipelines and processes within Salesforce
  • Ensure the process of data flow is optimal

Team building

  • Operating within Jira request platform along with other team members to help support the rest of the team
  • Contribute to knowledge management
  • Partake in training the team through supporting continued professional development

Budget parameters

  • Work within the ICT and Operations budget efficiently and ensure all activities fall within budget parameters

Reporting / Meetings

  • Identify, analyse, and report on data related to the performance of projects, campaigns, and activities to the NCM Manager as requested
  • Assist with the maintenance of operational and marketing and communications databases and ensure Salesforce provides monthly reports

Other

  • Occasional checks on content updates in WordPress Alpha registration system
  • Any other duties as directed by the Operations Director commensurate with the scope of this position

PERSON SPECIFICATION

Qualifications, Abilities and Experience

  • Relevant Salesforce qualifications
  • Trailhead badges
  • Data quality management
  • Good organisational and time management skills, able to manage multiple priorities and projects
  • Knowledge, experience and understanding of organisational effectiveness and Operations management
  • Understanding of the Australian church landscape

Personal Attributes

  • Highly organised, demonstrating outstanding ability to streamline processes and deliver integrated technology solutions
  • Innovative, enthusiastic, self-motivated, and proactive hands-on approach
  • An eye for detail and seeing where improvements can be made
  • Open-minded and looking for continuous improvement
  • Commitment to the values and mission of Alpha Australia including a desire to reach people with the Gospel of Jesus Christ
  • Good interpersonal skills and ability to relate well to all levels of the organisation
  • High attention to detail and commitment to high-quality outcomes
  • Problem-solving skills
  • A team player
  • Well-developed organisational and time management skills along with the ability to be flexible and respond quickly to changing priorities
  • The ability to relate to and respect people from a variety of churches and faiths.

To apply email Candace Alphine - hr@alpha.org.au with your Cover letter and CV attached - Subject: Salesforce Administrator Job Application

 
 
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