Clinical Quality Manager

Clinical Quality Manager

About Us:

Anglicare Sydney is a leading and highly regarded community NFP organisation in Australia.

Our vision is to see Jesus Christ honoured, lives enriched and communities strengthened. To achieve this, we are looking to attract the most capable and mission aligned people to join us.

For over 160 years Anglicare has been serving people in need- providing care to older people and services to the vulnerable. We began because of people who saw a need in the community and who were compelled to make a difference. People motivated by Christian love and a passion to serve. If this describes you, we would love to invite you to join us! 

This is an incredibly exciting opportunity to join our Anglicare Seniors Living Team! Lead the implementation of quality clinical management systems, frameworks and practices within Seniors Living Home Care and Villages.  

Purpose of the Role: 

The purpose of the role is to ensure that Anglicare Seniors Living is well supported to operate quality clinical services under regulatory standards and licencing requirements and to embed and support standardised clinical practices aligned with Anglicare’s policies and procedures. To work closely with quality managers and other support teams to develop and maintain quality processes as determined by Anglicare’s service offering and to align with the relevant standards and legislative frameworks. 

Lead best practice in clinical care for Village residents and community clients by applying evidence-based research and assessing trends to identify the clinical needs and developing procedures, solutions and programs to support the operationalisation of identified strategies. 

Contribute to assisting operational teams in exceeding the requirements for accreditation and quality reviews by overseeing compliance with applicable Standards and building standardised practices across Seniors Living. 

The position interacts with and supports Anglicare’s Care and Clinical Governance Framework as well as the Governance Subcommittees. The role plays an important part in organisational risk management and compliance. 

Qualifications and Experience Required:  

• Extensive knowledge of Nursing acquired through significant experience in a Senior Clinical role. 

• Demonstratable experience in quality, safety preferably in a home care setting 

• Registered Nurse with AHPRA registration. 

• Demonstrated experience in clinical governance, safety and assurance or quality & compliance roles (Aged Care Quality Standards, ARVAS Standards, NDIS, Veterans’ Home Care or similar). 

• Demonstrated experience in complaints resolution. 

Skills and Competencies Required:  

• Excellent verbal, written and presentation skills. 

• Experience in clinical analysis and research. 

• Coaching and leadership skills. 

• Planning and organisational skills. 

• Team leadership skills and ability to work interdependently in a challenging environment. 

• Clinical investigation experience and exposure with root cause analysis (RCA). 

Benefits: Generous remuneration package and salary packaging benefits on offer, hybrid/flexible working arrangements, free on-site parking, employee wellness and rewards programs, learning and development opportunities, Fitness Passport and retail discounts from selected retailers, and MORE!! 

Note: Our Support Centre office is currently located in Norwest and relocating to our brand new and modern offices based in Macquarie Park in early 2025! Both locations are conveniently located close to public transport. 

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. 

Aboriginal and Torres Strait Islander candidates are encouraged to apply. 

Application Close Date: January 04, 2025