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The Christian leaders' marketplace for jobs, boards and more. About CMA Connect
Important disclaimer: CMA does not represent the organisations who place these listings, we do not guarantee that they are licensed or authorised to offer the positions, and we encourage readers to make their own inquiries to satisfy themselves that all is in order.
 
 

Client Services Officer

  Baptist Financial Services - www.bfs.org.au
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Client Services Officer


Seeking an experienced customer services professional to join our team. You will respond to client enquiries, process client transactions and to project a professional company image through highly responsive client communication....

BFS is a leading Christian Financial Services Provider, seeking to resource Baptist and other Christian ministries.


ABOUT OUR COMPANY:

We've been supporting Christian ministry for over 35 years, including over 350 churches, Christian schools and other ministries by pooling funds from our savings and investment accounts to provide loans, grants and other assistance to support their work and activities. We’re different because we understand the challenges that churches and ministries face, and work to overcome them.


DUTIES OF CLIENT SERVICES OFFICER:

The primary purpose of the Client Services Officer is to respond to client enquiries, process client transactions and to project a professional company image through highly responsive client communication.

As part of the BFS team, this role works together with senior managers and other BFS staff to:

  • Generate and facilitate awareness of BFS’s services and capabilities
  • Contribute to the development of BFS’s strategies, services and support processes
  • As for all roles within BFS, this position is also responsible to ensure compliance with all personal, professional and organisation obligations as detailed in BFS’s Policies and Procedures.


DESIRED KNOWLEDGE / EXPERIENCE:

  • Professional communication skills, both verbal and written
  • Experience in call centre work
  • Experience in financial services is an advantage
  • Strong numeracy skills and attention to detail
  • Knowledge of and experience in financial services systems such as Ultradata, FileOptics and Microsoft Office Suite (Word, Excel, Outlook)
  • A Christian commitment and a desire to be of service within the community.

Please contact lynettec@bfs.org.au or melissat@bfs.org.au for a Full Position Description.


HOW TO APPLY:

Apply via email to lynettec@bfs.org.au for the attention of Allen Sibley, HR Manager.

Applications will be accepted until end of day, April 14th 2021.

 
The Listing
Area: Macquarie Park, NSW
Status: Full Time
Date: Respond by 14 Apr
Contact
Lynette Crowley
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