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Important disclaimer: CMA does not represent the organisations who place these listings, we do not guarantee that they are licensed or authorised to offer the positions, and we encourage readers to make their own inquiries to satisfy themselves that all is in order.
 
 

DATA SYSTEMS & SUPPORT ENGINEER

  PositiveMedia - www.positivemedia.com.au
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DATA SYSTEMS & SUPPORT ENGINEER

·       Do you love working with Salesforce and data?

·       Join a team making an impact on the Melbourne community


About Us

Our Vision is to see “Every life alight with the love of Jesus”.  PositiveMedia creates, curates, and communicates world class, missionally driven & intentionally transformational audio content that positively impacts the personal journey of our audience.


What we offer

We are a fun & energetic organisation where our shared values & passion for our purpose govern what we do and how we do it. We offer flexible working arrangements and the opportunity to make a difference.


About this Role

The focus of this role is to be responsible for managing and supporting our data systems and assisting to provide IT/Broadcast support.

This role works closely with the Head of IT & Communications and key internal stakeholders to provide data support, reporting, analysis and input into the data roadmap for improving our data capabilities across the organisation.        

Key Responsibilities include:

  • Manage data system, security and integrity
  • Report and dashboard creation and maintenance
  • Data quality and maintenance
  • Identify, prioritise, and implement data & system changes
  • Support for Salesforce Users
  • Provide IT/Broadcast support as necessary

Tasks include:

Maintain Salesforce System, Security and Integrity

  • Grant/remove and maintain user licenses
  • Maintain security including sharing rules and security levels
  • Design, create and maintain user roles, profiles and hierarchies
  • Advice and training for staff as necessary

Report and Dashboard Creation and Maintenance

  • Liaise with stakeholders to build complex custom reports
  • Create and maintain Fundraising Campaign dashboards and reports
  • Assist staff to generate reports
  • Review accuracy and provide feedback to staff on reports generated

Data Quality, Maintenance & Changes

  • Develop an understanding of business programs and systems to appropriately input data and allow staff to generate clean, accurate reports
  • Support staff as necessary in the use of approved applications
  • Participate in monthly Data Roadmap meetings and work on actions as necessary
  • Proactively seek out and identify needed system changes.
  • Liaise with external supplier and developers for improvements to the system
  • Handle ongoing customization and integration of Salesforce with other systems

Provide IT/Broadcast support as necessary

  • Provide support for staff data-related requests
  • Assist with IT Support Helpdesk
  • Assist with providing Broadcast support as necessary


Key Selection Criteria

  • Salesforce certification desired but not essential (ADM 201 certification)
  • Experience in database design/programming preferred
  • Strong Excel skills required
  • Experienced in information systems design
  • Some programming experience preferred
  • Experience as a hands-on Salesforce Administrator which a focus on data management preferred
  • WebService/API knowledge
  • Strong reporting background using standard reporting tools including standard salesforce.com reporting functionality preferred
  • Experience providing IT support
  • Alignment with PositiveMedia vision and values


This is a unique opportunity to work within a highly motivated, passionate and innovative workplace.  If this sounds like your perfect job and you get who we are and what we do, then we would love to hear from you. To apply – simply click here!

 
The Listing
Area: Melbourne, VIC
Status: Full Time
Date: Not specified
Contact
not specified
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