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The Christian leaders' marketplace for jobs, boards and more. About CMA Connect
Important disclaimer: CMA does not represent the organisations who place these listings, we do not guarantee that they are licensed or authorised to offer the positions, and we encourage readers to make their own inquiries to satisfy themselves that all is in order.
 
 

Administrative Arranger

  Bethel Funerals
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Do you know someone who would be interested in serving in the position of Administrative Arranger?

Bethel Funerals is a growing and unique Christian, not-for-profit Funeral Company with operations across Melbourne. We serve grieving families and their friends through meaningful funeral services. As a not-for-profit company we donate funds to support mission, humanitarian and local causes.


Job Description:

An opportunity now exists for an Administrative Arranger (Perm. Part-Time, 9.30 – 3.30, 5 days) to join the Bethel Funerals' team from our Carrum Downs (Victoria) Branch. This is an important role that is diverse, challenging and rewarding.

The successful candidate will assist in the provision of funeral services to the local community and actively contribute to a friendly and positive working environment through a commitment to excellence, customer service, safety, and a ‘can do’ attitude. With an eye for detail and a commitment to Bethel Funerals' values and quality standards you will exhibit careful communication, precise data entry, sensitive interactions with and care for families who need our assistance.


Key Job Duties:

Reception

  • Handling phone and guest enquiries.
  • Making families and guests feel comfortable as they visit our branch.
  • Ensuring adequate supplies at the branch for staff and families.
  • Maintaining the presentation of the branch, facilities and vehicles.

Administration

  • Carefully collecting and entering data from families regarding funeral arrangements.
  • Organising facility bookings and management.
  • Receiving and testing multimedia digital files for family services.

Finance

  • Receiving and recording payments from families.
  • Banking of finances.
  • Recording sales and transactions into our financial software (Xero).

Funeral Arranging

  • Meeting families to help arrange aspects of a pre-need or at-need funeral service.
  • Preparing government forms to complete funeral arrangements.
  • Collecting family data to register a death.
  • Receiving clothing, physical items and multimedia from families.
  • Assisting with playing music & photo presentations and AV requirements in Chapel funeral services.


To be successful in this position, you will need to meet the following criteria:

  • Strong administrative abilities across a variety of technical areas.
  • Ability to compassionately relate to families and convey care through all interactions.
  • Experience in the provision of customer service and support. A calm and professional demeanour, as well as flexibility and initiative.
  • Excellent oral communication skills, especially with more senior members of the community.
  • Ability to understand and relate well to the public and Christian traditions.
  • Ability to build relationships with Pastors, Chaplains and other Church leaders.
  • Current and unrestricted full driver’s licence.
  • Ability to work professionally with a wide variety of people and cultures, showing respect and empathy.
  • Personal presentation which reinforces the dignity of the occasion, as well as the maturity and aptitude to treat the deceased with dignity and respect at all times.
  • Ability to work under pressure while at the same time, being warm and approachable.
  • Previous funeral industry experience is not essential and full training will be provided.


Prior experience that will be helpful for this role:

Bookkeeping – Xero

Data entry – Any CRM

Microsoft Office Suite

Dropbox

Slack

Funeral Service


As part of our hiring process successful applicants for this position will be asked to consent to a criminal record check and medical/physical assessment to ensure fitness to complete the inherent requirements of the position.

CVs and supporting application letters can be submitted to jamesclarke@wordinvestments.org.au  by Friday 4 December 2020.

 
The Listing
Area: Carrum Downs , VIC
Status: Part Time
Date: Respond by 04 Dec
Contact
James Clarke
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