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The Christian leaders' marketplace for jobs, boards and more. About CMA Connect
Important disclaimer: CMA does not represent the organisations who place these listings, we do not guarantee that they are licensed or authorised to offer the positions, and we encourage readers to make their own inquiries to satisfy themselves that all is in order.
 

Client Services Team Members

Christians Against Poverty - www.capaust.org
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We are currently seeking Expressions of Interest for roles within our awesome Client Services Team:

 

CONTEXT:

Christians Against Poverty (CAP) operates an evangelistic debt help outreach through an ever expanding and developing network of centres in partnership with local churches throughout Australia. Client Services exists to provide CAP’s centralised debt counselling telephone-based operations. It provides a full debt counselling service to those clients visited by CAP partner churches.

 

PURPOSE:

There are two teams within Client Services - Client Set-up and Debt Management.

Client Set-up is the team that takes initial phone calls to explain CAP’s service and book appointments for those wishing to proceed; they are responsible for putting the initial budget solution together for a client and journeying through the initial phases of client set up.

The Debt Management Team is made up of Client Advocates who are responsible for providing ongoing support to clients on their journey to becoming debt-free. They manage a client case load, monitor deposits and payments, review client financial statements and negotiate on our clients’ behalf with creditors.

 

PASSION:

We are very passionate about delivering a high quality service to clients and their families, we want to see our clients set free from the bondage of debt and given an opportunity to respond to the love of Jesus.

 

PERSONALITY:

We have a focus on excellence, compassion and love for our clients. We are joyful people who like getting things done in a timely and efficient manner. We are comfortable with number crunching, and seek to find sustainable financial solutions for people.

 

If you are interested in one of these roles, then please send a Cover Letter outlining your interest with relevant experience. Please also attach a current resume.


You can send this information through to our HR team at hr@capaust.org.


Applications close 14th June 2019

 

 

 

 

 

 
The Listing
Area: Newcastle, NSW
Status: Negotiable
Date: Respond by 21 Jun
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