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Important disclaimer: CMA does not represent the organisations who place these listings, we do not guarantee that they are licensed or authorised to offer the positions, and we encourage readers to make their own inquiries to satisfy themselves that all is in order.

Assistant Client Manager

EA Insurance Services -
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Role: Assistant Client Manager

Location: Eastern Suburbs - (Currently) Box Hill, VIC,


Assistant Client Manager – Insurance Broker - EA Insurance Services Pty Ltd

EA Insurance Services exists to provide comprehensive insurance and risk management services to Faith, Charity and Not for Profit organisations throughout Australia. We are a social enterprise, not for profit that exists to serve not for profits. We value: Honouring God, Caring, Acting Professionally and with Integrity, Proactive and Professional Customer Service and Team Work.


Primary purpose of the role:

The Assistant Client Manager’s role is to support Client Managers, process renewals, endorsements and new business policies. A primary objective is to deliver professional and efficient customer service consistent with the mission and values of EAIS while adhering to company and industry compliance standards.


Key result areas:

·       Client service -Renewal processing and retention of accounts

·       Teamwork – supporting Client Managers

·       Compliance and Operations

·       Other duties as and when required


Essential Criteria

·       Have a competent and broad understanding of general insurance products, used in a broking role.

·       Personal values consistent with that of the EA insurance Services.   Keeping the organisation’s vision and values at the forefront of decision making and action.

·       Ability to work autonomously and in a team as required

·       Enthusiastic and professionally presented

·       Enjoys working with people and able to deliver a high standard of customer service

·       A desire to see Faith, Not-For-Profit and Education organisations flourish

·       The ability to work well under pressure and to tight deadlines with strong time-management skills.

·       High-level written and oral communication, interpersonal skills and the ability to communicate effectively with a cross section of people.

·       Willingness to perform a “hands on” multitasking role with a “can do” attitude

·       Strong work ethic demonstrated in ability to establish course of action for self to ensure that work is completed efficiently; self-imposing standards of excellence.

·       Computer literacy including experience with MS office software packages.

·       Sales  and Marketing knowledge

·       Commitment to confidentiality of sensitive information

·       Showing concern for completeness and accuracy around tasks, information and project management

·       Experience using the WinBEAT and Officetech systems (desirable)


Experience and Qualifications 

·       A minimum of three (3) years general insurance industry experience with sound commercial lines product knowledge

·       Tier 1 or Tier 2 current qualification

·       An undergraduate degree in business or higher would be viewed favourably


Note: Maintaining appropriate levels of qualification is a requirement of employment with EAIS.


A Position description will be provided upon request.



How to Apply


If you would like more information or are interested in applying for this position, please call Ash Sutale on 0424 458 584 (for a confidential chat) or email Ash via email (


* Recruiters need not contact us. *


The Listing
Area: Box Hill, VIC
Status: Full Time
Date: Not specified
Ash Sutale
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0424 458 584

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Ansvar Insurance
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Ansvar Insurance -

From our very first events in 2003, Ansvar Insurance have been CMA's premium sponsor, supporting our mission to Advance Ministry by maximising ministry effectiveness.

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