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Important disclaimer: CMA does not represent the organisations who place these listings, we do not guarantee that they are licensed or authorised to offer the positions, and we encourage readers to make their own inquiries to satisfy themselves that all is in order.
 

Operations & Communications Coordinator

The Freedom Project - www.thefreedomproject.org
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POSITION DESCRIPTION: OPERATIONS & COMMUNICATIONS COORDINATOR


POSITION TITLE: Operations & Communications Coordinator

EMPLOYEE:

POSITION: Part-time, fixed-contract (maternity leave position with potential to expand)

LOCATION: Belrose office, and/or working from home

REPORTS TO: Michael Newton-Brown, CEO

DATE EFFECTIVE: March 2019


THE FREEDOM PROJECT BACKGROUND

Our vision: Compelled by love, we see a world free from modern slavery, with justice and hope for all.

Our mission: We are a growing global movement of justice advocates; ending slavery by transforming lives and empowering communities, focused on prevention, rescue and restoration.

Our identity: The Freedom Project is founded on Christian belief and values and God’s heart for justice, flowing out of the personal faith of our founders. This identity shapes what we do, and how & why we do it. We partner with like-minded faith-based partners in the field. However, all the activities we are involved in are for the purposes of justice to all on the basis of need and vulnerability to trafficking and slavery regardless of race, religion, gender or ethnicity.

Our values:

·       We are faith-based– motivated by God’s love for the vulnerable & oppressed.

·       We are justice-oriented– all our activities are aimed at bringing hope and justice to vulnerable people.

·       We are community focused– committed to strategic partnerships in Australia and through our anti-slavery projects globally.

·       We are serving with integrity– striving for transparency and accountability.


POSITION PURPOSE:

This purpose of this role is to look after the day-to-day operations and communications of The Freedom Project, including but not limited to supporter engagement, general communications including social media, emails, organizational compliance, assisting with events and campaigns and general administration. You will also be able to assist the Fundraising & Marketing Coordinator with all campaigns, events and implementing fundraising strategy. As a core member of staff, we expect this position to be filled by someone who aligns with our vision and mission as a faith-based organization.


MAIN DUTIES/RESPONSIBILITIES:

Communications

·       Regular email and social media communications to supporters

·       Website content update including blog

·       Developing content including educational information, impact stories, testimonies, project updates.

·       Communication with field partners to gather stories, content and coordinate fund disbursement and project reporting.

Supporter Engagement

·       Ensure excellent customer service and prompt correspondence of supporter enquiries through emails, phones, social media and face-to-face meetings.

·       Keeping the database accurate and up to date for consistency and report building.

·       Ensuring supporters are kept up to date with campaigns, news, updates and organisational changes.

Events & Campaigns

·       Assisting Fundraising & Marketing Coordinator with all campaigns and events such as June appeal, Christmas appeal, supporter events, field visits, including logistics, emails, phone calls etc.

General Administration

·       Managing administration of partnerships, memberships and other business-related commitments, including phone, internet, website management etc.

·       Timely enquiries and responses to necessary issues that arise including reporting, enquiries, business structure and standards. This incuded compliance to maintain membership with ACNC, Fair Trading, Stop The Traffik, and other commitments.

·       Responsibility for and oversight of any interns, volunteers and other staff that are part of the team.

·       Any other administration or organizational tasks that may be required.

Organisational Strategy

·       Take part in strategy discussions and help implement those strategies in collaboration with the CEO and other team members.

·       Help shape the Christian culture and attitude of the organization, including prayer and commitment to biblical perspectives on justice.

Marketing & Fundraising (if Fundraising & Marketing Coordinator position is unfilled)

·       Develop, plan and implement a marketing strategy including engagement, fundraising and campaigns.

·       Organise and implement campaigns and appeals to raise awareness, gather new supporters and fundraise (eg. supporter events, advocate events, Big Weekend of Freedom, new ideas).

·       Fundraising appeals (usually end of financial year and Christmas appeals).

·       Development and growth of Freedom Partner and other partner programs (eg. Coffee Money Mondays)


SELECTION CRITERIA

Skills

·       Strong interpersonal skills and ability to engage with a wide range of people.

·       Excellent written and verbal communication skills.

·       Excellent organizational skills with attention to detail.

·       Ability to work independently, be self-motivated, take initiative and solve problems.

·       Ability to manage multiple projects at once, competing deadlines and work in a fast-paced environment.

Experience

·       Experience in customer service, administration tasks and CRM databases.

·       Proficiency in Microsoft Office – especially Word, Excel, PowerPoint, and Outlook.

·       Experience in managing social media, websites and email servers

·       (Preferred but not essential) Experience in a Christian NGO, especially with a focus on justice, mission, international projects, and/or advocacy.


HOW TO APPLY

Please send your resume and a cover letter outlining for suitability for this position to info@thefreedomproject.org as soon as possible. In your cover letter, address how you fulfil the selection criteria, your alignment to our vision and values, and why you want to work with The Freedom Project. For enquiries please email info@thefreedomproject.org or call 0427 233 733.


 
The Listing
Area: Sydney, NSW
Status: Contract / Temp
Date: Not specified
Contact
not specified
Click to email
0427 233 733
 
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