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Café Manager

Clovercrest Baptist Church - www.clovercrest.com.au
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Café Manager, Clovercrest Baptist Church


An exciting opportunity is available for the position of Café Manager at Quench Café, Clovercrest Baptist Church.  Have you ever wanted to be on mission in your local community?  Then, this role may be for you! 


The Café Manager will be someone who loves people, team work and hospitality. They will enjoy organising and coordinating and approach things with a standard of excellence. The Café Manager will be an energetic leader, who creates an inviting setting, and an enjoyable and encouraging environment for café patrons and volunteers alike. This person may have event and hospitality experience, and cooking, catering and barista skills, as well as experience in business or financial management. It’s likely they will love food and good coffee!


The position is for 30 hours per week and the successful candidate may commence in November/December. 

Please contact Cherise Burton at cburton@clovercrest.com.au or by phone on 8397 9400 with any queries and to submit your application. Applications must be presented by Friday 23rd November 2018.




Café Manager

Job Specification, 2018


PHILOSOPHY OF MINISTRY:


Clovercrest Baptist Church is a contemporary, evangelical, multi-generational church open to the Holy Spirit with a strong emphasis on Life Groups.  We are a church who seeks to love God passionately, introduce people to Jesus and serve him together.  There is a sense of urgency in what we do because lost people matter.

Every Clovercrest staff member is expected to work in close association with their direct report and their ministry colleagues.  It is vitally important that each staff member aligns themselves and their ministry role with the church wide vision, values and strategy. 


Each staff member is expected to build teams, empower others and exercise a pastoral role in their specific ministry area. We therefore expect staff to be Spirit-filled Christian leaders who place high value on such activities as mentoring, modelling, training, coaching, encouraging and clear communication.


ACCOUNTABILITY:


The Café Manager shall be directly accountable to the Administrator.  Overall accountability lies with Church Council and Church Members.


VISION:


In alignment with the vision and mission of the church to love God, love people and make disciples of Jesus together, the café will be:


·       A place which blurs the lines between church and community.

·       An inviting and relaxed setting where people and families feel comfortable and welcome to stay.

·       A tool for ministry and mission by individuals and ministries.

·       A venue for catered parties and events to be held.

·       The café is expected to be self-supporting, and in time provide resource to the church.

 


KEY RESPONSIBILITIES:


·      Manage the Café and catering for ministries, including forward planning.

·       Recruit, train and develop a team of committed volunteers who will undertake the day-to-day running of the café.

·       Provide an empowering and encouraging environment where every person, patron or volunteer, is equally valued, respected and appreciated.

·       Ensure that all financial and record keeping obligations are maintained according to budget.

·       Ensure that compliance is maintained for each Council/government site inspection, WHS, and around safe food handling.

·       Coordinate with the administration staff and ministries for all bookings for the café space and/or provision of catering.

·       Oversee the use of playground, whilst open to the public during café hours, and work with the Caretaker to provide a safe play environment and well maintained equipment.  

·       Work with guidelines for the ministry groups and expectations around use of the café area.

·       Fulfil monthly reporting requirements as requested.



SPECIFIC DUTIES AND RESPONSIBILITIES:



Customer Service & Environment


·       Provide a high level of customer service and foster a welcoming atmosphere and environment.

·       Ensure quality control and a standard of excellence for food and drink items.

·       Manage customer complaints and issues.

 


Catering & Events


·       Manage menu development, implementation, pricing structure, seasonal meals and special menu items.

·       Co-ordinate special catering requests, parties, events and conferences.



Administration & Finance


·       To be responsible for the financial performance of the café and to oversee secure cash management, daily balances, appropriate record keeping of finances and monitoring cash flow, under the guidance of the Finance Manager.

·       To ensure adherence to security measures with regard to safety, cash handling, POS equipment and workers’ personal belongings.

·       Ensure that quarterly stocktakes are undertaken.

·       Ensure effective management and procedures for stock ordering, control and rotation.

·       Maintain cleaning and maintenance records for the playground.


 

Volunteers & Training


·       Volunteer management including rostering, training, and providing an encouraging and empowering environment where volunteers feel valued.

·       Provide appropriate induction and training for all workers to maintain a high quality of service.

 


Compliance


·       Take full responsibility and ensure an ongoing high standard of food preparation, handling, and safety to comply with all Work Health Safety practices. 

·       To be proficient in the use of cafe equipment (such as the coffee machine and dishwasher) and to ensure that all staff follow Safe Work Operating Procedures with all equipment, cleaning and chemicals.

·       Ensure the proper maintenance of all equipment within the cafe.

·       Ensure that all café workers have a current police clearance and have undertaken a Food Safety Certificate and Child Protection training.



Marketing & Promotions


·       Undertake regular marketing and promotion of the café, its menu, specials items, parties and catering facilities, including the use of social media.

 


General Responsibilities


·       To oversee and foster the cafe’s future development and growth.

·       Maintaining the counter, kitchen and storage facilities in good order.

·       Flexibility in working hours may be required.

·       Attend relevant staff meetings. 

·       Attend Members Meetings.

·       Attend relevant church-wide meetings.


 

QUALIFICATIONS:


While no formal qualifications are required, an appropriate level of study and/or cafe management, hospitality experience and/or business management experience will be favourably considered.



PERSON SPECIFICATIONS:


·       Experience in hospitality/food service industry is preferable.

·       Ability to relate well with people of all ages and abilities.  

·       Outstanding ability to coordinate and encourage volunteers and develop teams.

·       Holds a current Food Safety Certificate and Senior First Aid Certificate and drivers licence.

·       Current Police clearance.

·       A willingness to undertake Child Protection and Fire Warden training.

·       Ability to organise and manage workloads effectively when faced with competing demands, tight time scales and limited resources.

·       A good understanding of the nature and requirements of working within a church environment.



PERSONAL QUALITIES AND CHARACTERISTICS:


·       A well-established Christian faith and growing relationship with Jesus.

·       An attitude that values people and a good listener. 

·       Leadership qualities.

·       A people-person with good communication and relational skills.

·       Enjoys organising and coordinating.

·       Committed to the Church’s vision, values and strategy.

·       Managing own family well and enjoying the support of his/her spouse whose desire is to willingly participate in the life of the church.

·       Flexibility and graciousness while under pressure.

·       Adaptable, punctual and dependable, efficient and trustworthy.

·       Self-directed and able to work with limited supervision. 



TERMS OF APPOINTMENT:


·       The appointment will be for up to 30 hours per week.

·       Initially a one year contract.

·       The role will be funded through the café.  

·       As a leader of volunteers, it will be expected that the manager will also be willing to give some volunteer time (within reason). 

·       Remuneration based on experience and standard practice.

·       After an initial six month review, a yearly review process will be in place. 

 


 


 
The Listing
Area: Modbury North, SA
Status: Part Time
Date: Respond by 23 Nov
Contact
Cherise Burton
Click to email
(08) 8397 9400
 
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